Direct Support

Direct assistance

Reach our dedicated support team for help with active bookings, retail integration, or professional assembler applications. We resolve all inquiries within one business day.

Common Questions

Instant answers

Before submitting a support ticket, check these quick resolutions regarding our background checks, mutual insurance coverage, and flat-pack pricing tiers.

How does insurance work?

What is proof of purchase?

Every TrustBuild job is backed by our comprehensive liability insurance and damage guarantee. Both homeowners and professional assemblers are fully protected from the moment check-in occurs.

To protect our independent assemblers, clients upload a receipt or order confirmation before booking. This mutual verification ensures jobs are legitimate and safe for everyone involved.